Please, someone help me with this one, because I'm going crazy. From my point of view, EA is denying me access to a service that I paid for. ![]() Keep in mind for multiplayer games you will still need the online subscription Xbox Gold to get. If you were looking into Xbox Game Pass ultimate it also comes with EA Play included with the other titles Xbox has in their vault. But I haven't agreed to any ToS when I clicked that "explore EA Play" button in Game Pass app on Windows. Hi Albioon2002 To confirm purchasing EA Play, will give you access to the games on the playlist. ![]() Support gave me only some blah blah about ToS and so. If so, why he can play that NFS Heat on Xbox One, but not on Windows 11? JUST WHY, EA. I'm just looking for a confirmation that this is really the case. They said that this is NORMAL for child accounts! And I only have to wait untill he turns 15 or 16 years old and then he will be able to play the game. I was speaking with EA help twice today, but it still bothers me and I can't believe, that this might be true. I installed EA Play app, logged in with his Xbox account only to find that the games library is empty and he can't download anything - it's just empty page asking me for a redeem code. Today he wanted to play NFS Heat on PC (Windows 11). He was using it on Xbox One without a single issue. He was using EA Play before it became available in GPU. My child has an Xbox/Microsoft child account with Game Pass Unlimited.
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